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Accidents can happen in fast-food outlets just as often as they do in other outlets and stores around the UK. Whether it’s a major chain, or a small local business, you’d be surprised how regularly injuries and problems such as food poisoning occur.

As with all businesses, major fast food chains and franchises have a duty of care to their customers and employees and, when an accident does occur leading to injury, you may be able to claim compensation through the courts.

This duty of care applies also if you work for a fast-food chain and were injured because of negligence on their part. For example, if you suffered from a major burn because of faulty cooking equipment that wasn’t properly maintained, then you could also make a compensation claim.

Common Fast-Food Chain Accidents

The types of accidents that we see occurring in these types of outlets include falls and slips on wet floors. Fast-food chains can get pretty busy, and floors get extremely slippery if the weather is wet outside and lots of people are coming and going. Spilt drinks and food debris are another cause of slips in these types of restaurants. If the floors aren’t maintained properly, it is more likely that an accident will occur.

If you’re working in a fast-food chain, there may be things like packaging and pallets in the way, faulty or poorly maintained cooking appliances that can cause injury and problems such as understaffing or bad work practices that are likely to lead to issues. One of the most common reasons for injury in fast-food outlets is that staff aren’t provided with the appropriate protective gear which means they are more liable to be burned, for example, by hot fat.

On top of that, there may be instances of food poisoning because food is either badly prepared or kept beyond its sell-by date. In the restaurant itself, there may be broken seating or sharp edges that cause cut injury. Areas like toilets are often a cause for concern in busy outlets, leading to slips and falls and contamination and illness because they are not kept hygienically clean.

Making a Claim for Compensation

Whether you are an employee or were a customer if you have had an accident that was the fault of the fast-food company then you should be able to claim compensation. This award through the courts can provide you with financial support – for example, you may not be able to work because of your injury or you might require specialist support in the case of a serious injury.

The first step is to have a free consultation with a personal injury specialist. They will discuss the accident and can tell you whether you have the basis for a claim or not. If you do, most solicitors operate a no-win-no-fee service. This means they take on your case without charging fees upfront.

If the claim is successful and compensation is awarded, the fees are then taken out of the final award. If the claim is not successful, then you pay nothing.

If you have suffered an injury following an accident at a fast-food chain, then contact our personal injury solicitors to find out how we can help.