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Defective Products Claims

Not everything you buy is as safe as it should be. You can receive serious injuries from defective products which can cause physical and emotional trauma. As personal injury solicitors we can help you fight for compensation if you have been injured by a defective product. It is the responsibility of the manufacturer to compensate you for any injuries you have suffered.

Consumer Protection

The Consumer Protection Act 1987 states that if a product causes personal injury, despite correct use, then the person injured has the legal right to make a compensation claim against the manufacturer or retailer. There is other legislation that can apply including ‘sale of goods and services’ and negligence law that can provide consumer protection against defective or faulty products. If you did not buy the product yourself you can still make a claim for compensation. Broadly speaking the law defines a product as any goods, foods, component parts, etc. In fact almost anything that we physically use is defined as a product.

Faulty or Unsafe Products

If you have been injured by a faulty product don’t think that it is just an accident and ‘these things happen’. Injuries caused by defective products should not happen and by making a claim for compensation not only will you receive financial compensation for your injuries but claims can also encourage manufacturers of these products to take more care to ensure that better quality products are released in future. It can also lead to the defective product that caused an injury to you to be withdrawn from sale so it does not hurt anyone else. When we pursue a claim regarding injury suffered from unsafe products it can be against the manufacturer or any agency that supplied or imported the item into the UK.

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Injuries caused by defective products

All injuries, and so compensation claims, are as unique as the person who has been hurt. As personal injury solicitors we will ensure we understand your personal circumstances and how your injury has affected you to enable us to present your case for compensation. In instances of injury being caused by a faulty product commonly cause the following injuries:

  • Injuries to children from defective toys and pushchairs
  • Injuries to adults from defective electrical appliances
  • People who have suffered burns and skin or hair damage from defective products
  • Anyone who has received electric shocks from an unsafe product
  • Defective breast and other implants
  • Failed hair removal treatments

Making a claim for compensation

In order for us to pursue a claim that will have a successful outcome we need to be satisfied that your injury was caused by the defective product, that you injury required medical attention and that the injury happened within relevant time limits which we can advise you of. It can also be helpful if you have proof of purchase or other documentation but this is not always necessary. Call us today on 0800 1951001 to find out if you can make a no win no fee claim or start your claim online now.


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