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You might be surprised to learn that quite a lot of accidents occur in supermarkets. Whether you are shopping there or working behind the scenes, everything from wet floors to falling produce can cause injury.

The good news is that, if you have been injured because of an accident that wasn’t your fault, you may be able to claim compensation. Here’s our quick guide:

The Most Common Supermarket Injuries

One of the most common accidents that we see as a personal injury solicitor involves wet floors. Supermarkets usually have tiled walkways which can become slippery if there is a spillage or a freezer cabinet begins to leak. Even in bad weather, floors can become pretty dicey with all that footfall and lead to bruising, broken bones and even head injuries.

If things are not put on shelves properly they can fall or dislodge and hit people on the head. More common that you think, it’s not just customers that are at risk. Many supermarket accidents involve staff members. These can be anything from falls to injuries caused by poor lifting techniques because employees weren’t trained properly.

What Are Your Rights?

The two main pieces of legislation that relate to accidents in the workplace are the Occupiers Liability Act of 1957 and the Health and Safety at Work etc Act 1974. The first of these puts the onus on owners and managers to make sure their premises are safe to use.

For supermarkets, of course, this means making it a safe place to shop as well as to work. If it is reasonable to assume that the supermarket was negligent in this area, then you could have a case to claim for compensation.

The Health and Safety at Work act is more focused on employers ensuring that their premises are safe for employees to use. This includes not only ensuring workers have the right safety equipment but that they are well trained to avoid accidents and, for example, use certain machinery.

Do You Need a Personal Injury Solicitor?

If you have had an accident of any kind in a supermarket, the first thing you shouldn’t do is immediately assume it’s your fault. In addition, even if any injury appears superficial to begin with, symptoms can often manifest later and affect your daily living.

  • You should make sure that you take pictures of the scene as well as take photos of any injuries if these are visible. If there are witnesses, make sure that get their contact details.
  • All supermarkets should have an accident book so the other major thing you need to do is report the accident and make sure the details are recorded.
  • Most parts of a supermarket are normally covered by CCTV and you have a right for this to be provided to support your claim.
  • It’s important that you seek medical help for any injuries as soon as possible and keep track of any documentation (for example, prescriptions) that relates to your treatment either at A&E or your local GP.

If you have an injury from your supermarket fall and it was not your fault then contact the team at Accinet to discuss your accident to see if you may be able to make a claim for compensation.